Services
Aisel Mediation provides professional, impartial mediation services to help resolve disputes effectively and confidentially. Conflict coaching is also available for individuals who want support preparing for difficult conversations.
Civil Mediation
Civil mediation helps individuals resolve disputes without going to court. This can include neighbour disputes, property disagreements, and other civil conflicts where communication has broken down and a practical outcome is needed.
Typical cases include
- Boundary and property disputes
- Noise complaints between neighbours
- Disagreements over shared property maintenance
- Personal injury claims (pre-litigation)
Commercial Mediation
Commercial mediation provides businesses with a cost-effective alternative to litigation for resolving contractual disputes, partnership conflicts, and other commercial disagreements, particularly where preserving a working relationship matters.
Who this helps
- Small business owners in contractual disputes
- Partnerships facing internal conflicts
- Suppliers and customers resolving payment issues
- Companies needing to preserve business relationships
Workplace Mediation
Workplace mediation helps resolve conflicts between colleagues, managers and employees, or teams, creating a more productive environment without formal grievances or tribunals. It is particularly useful where relationships need repair and trust is low.
Common situations
- Interpersonal conflicts affecting team performance
- Bullying and harassment allegations
- Discrimination concerns
- Return-to-work disputes after absence
Conflict Coaching
Conflict coaching is 1:1 support for people who need to navigate a difficult conversation, a relationship breakdown, or an escalating dispute. It is practical and structured: you leave clearer on what you want, how to communicate it, and what you will do next.
What coaching can help with
- Preparing for a challenging conversation at work or in a professional setting
- Clarifying your interests, boundaries, and non-negotiables
- Planning how to communicate calmly and effectively under pressure
- Strengthening negotiation skills and handling pushback
- Deciding next steps when you are unsure whether to mediate, escalate, or step away
Important note: Mediation is a confidential and impartial process. The mediator does not provide legal advice and cannot guarantee outcomes.